• Have you verified the thermostat setting? Some thermostats even require batteries. If so, have you replaced the batteries lately?
  
• Have you checked all circuit breakers and verified that none are tripped or are turned off?
  
• Have you checked the filter?
  
• Do you have any other concerns regarding the comfort levels in your home? Ie.. Are some rooms hotter or colder than others?
  
• Is dust a problem in your home? If you dusted today, how soon would you notice it again?
  
• Do your utility bills seem too expensive?
  
• Do you or any of your family members suffer from asthma or any other allergies?
  
• Does dust appear on the ceiling near the air vents?
  
• Does your current system seem to maintain your home comfort level on the extremely hot or extremely cold days?
  
• Have the Carbon monoxide levels ever been tested in your home?
  
• Were your referred by a friend or family member?
  
• When was the last time your had your air conditioning and heating system serviced?

Having this information ready and available upon the arrival of the service tech will ensure that all of your concerns may be addressed from a whole house approach and not just a replacement on the part or parts that may have malfunctioned. By this we can see the whole picture of what is going on in your home and not only correct the current problem, but possibly diagnose what may have cause the failure to occur and prevent other home comfort challenges before they cause any other damage. Please answer these questions to the best of your knowledge and mention them to your service tech or print a copy for the tech upon arrival.

Before your comfort consultant arrives, please check out the following links to better familiarize yourself with:

What the experts are saying

• http://www.energystar.gov
• http://www.epa.gov/
• http://www.lennox.com
• http://www.carrier.com
• http://www.nate.com

Indoor air quality, What it can mean for you and your family

• http://www.epa.gov/iaq/

File a rebate claim here.